1. Order Processing
Orders are typically processed within 2–5 business days after payment has been successfully received.
Orders placed on weekends or public holidays will begin processing on the next business day.
During busy periods, holidays, product launches, or promotional events, processing times may take longer than usual. We appreciate your patience and will do our best to keep you informed.
2. Shipping Times
Once your order has been processed and shipped, estimated delivery times may vary depending on your location and the shipping method selected at checkout.
Estimated delivery times are:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days, where available
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, customs, carrier issues, holidays, or other circumstances outside our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order size, weight, and available shipping method.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
From time to time, we may offer promotional free-shipping options. Any such offer will be subject to the terms stated at the time of the promotion.
